I picked this book up randomly in a Canadian bookstore thinking it was about the act of starting to interact with random strangers on the street or how to maintain conversations with people you barely know. The book isn't literally about that, but by the time my wife made her way back to me I was already hooked and I bought the book.
In my own words, and as far as my understanding goes, the book focuses on three main topics, namely
I enjoyed learning a bit more about human psychology and I found that most of the stories and examples shared of these principles in action, or of the rare counter-examples, were quite powerful... In the sense that they illustrate how things can go terribly wrong when we don't take into account the limitations we have when interacting with people we don't know.